by Jeff Owen | Jan 16, 2019 | Vendor Management
In an age of ever-increasing demands by customers for more of everything – more products, more services, more convenience – businesses often find themselves struggling to keep up with demand. Credit unions are no exception. Members increasingly demand more...
by Jeff Owen | Jan 8, 2019 | Risk Appetite Assessment
Would You Bet Your Life On it? The award-winning biographical film, Free Solo, released in September 2018, documents one man’s attempt to climb El Capitan. Alex Honnold, an elite climber from Sacramento, CA, had a lifelong dream of climbing El Capitan “free solo,” the...
by Jeff Owen | Nov 28, 2018 | Enterprise Risk Management
Enterprise risk management, or ERM, is a term that’s frequently heard these days in many industries. As the business world becomes more sophisticated in technology, processes, and scope, businesses are starting to realize the many risks they’re exposed to on a daily...
by Jeff Owen | Nov 12, 2018 | Vendor Management
Pressure to perform well in today’s financial services industry is at an all-time high. With new competitors emerging at every turn, credit unions find themselves under pressure from upper management and the Board of Directors to cut costs, increase efficiencies, and...
by Jeff Owen | Nov 6, 2018 | Operational Risk Assessment
Today’s regulatory environment has become much more stringent when it comes to the safety and efficacy of day-to-day operational practices and procedures in the credit union industry. In years past, reporting and regulatory requirements were pretty basic. Now, credit...