Services

Leverage industry experience, best practices and lessons learned to optimize performance

In today’s environment of increasing regulatory burdens, new competitive threats and a smarter consumer, having a trusted partner to help you navigate and plan for unforeseen events is a vital component of your overall success.

Rochdale risk management experts have a combined 200 years of industry experience, offering custom-built risk management programs to help you navigate what’s coming and find the opportunities that lead to sustainability, relevance and a better member experience.

We offer services in the following categories:

Enterprise Risk Management

Gain clarity around uncertainties that threaten your organization’s ability to meet its objectives, and the impact those uncertainties have on performance with a custom ERM program that builds a positive and proactive risk culture for your organization.

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Vendor Management

Gain confidence and assure success in every aspect of your third-party relationships. Leverage our year’s of experience working with credit union-specific vendors to identify any threats they pose to your organization and to your members.

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Risk Appetite

Define and formalize your credit union’s appetite for risk while creating clear boundaries and driving improved alignment through our customized survey and facilitation process, taking decision-making from “feeling-based” to “fact-based.”

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Strategic Planning

Build a plan that unifies and aligns your organization around intended results. Gain a unified and unbiased understanding of where you are today, where you are going and what you hope to achieve, leading to long-term success.
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Governance

Rochdale has considerable expertise and experience in partnering with credit unions to strengthen and evolve their governance processes and practices. Rochdale takes a holistic approach bringing strategy, risk management, executive oversight, board structure, performance management, and culture all together in developing a customized and effective governance framework. Rochdale takes a direct approach in working with executives and the board, in addressing issues and developing a plan for future-proofing your governance programs.

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We did our due diligence in searching for a service provider when the decision was made to implement ERM with Rochdale. We recognized that this was a commitment—and a long-term one at that. We wanted a partner that had the knowledge and expertise to walk us through the process – from start to finish – and help implement the cultural change we knew we needed in order to be successful. We wanted a partner that took an interest in us and was committed to our success. We found that partner in Rochdale. The team there offered guidance and support from the beginning and has given our credit union the tools and confidence to make our ERM a success. In the world of credit union vendors and service providers, it’s not always the case that you can call your chosen vendor a partner. Rochdale is our partner.
– Eliza Mulhern, Vice President / Associate General Counsel
CFCU Community Credit Union, Ithaca, NY

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