by Brian Hague, CFA | Dec 30, 2014 | Enterprise Risk Management
‘Twas the night before New Year’s, two-thousand-fifteen, A most interesting year on the ERM scene. Consumers were vulnerable to hackers’ reaches, As merchants were “Targets” of broad data breaches. Emerging technologies came every day: EMV, CurrentC, and ApplePay....
by Brian Hague, CFA | Dec 10, 2014 | Strategy
We hear “Wow!” a lot these days among many of the credit unions we work with, in the context of “Wowing the Member,” or “Wow Member Service.” But here’s a stark truth: you can’t “Wow” your members if you don’t first “Wow” your employees. Why? Because an excellent...
by Brian Hague, CFA | Oct 28, 2014 | Economics
The NCUA is hyper-focused on interest rate risk (IRR). They go so far as to include an “Interest Rate Risk Resources” button on their main webpage that includes, among other items, a video featuring NCUA Chief Economist John Worth highlighting the agency’s concerns...
by Brian Hague, CFA | Aug 22, 2014 | Enterprise Risk Management
The latest home price numbers (through May, according to S&P/Case-Shiller) looked pretty solid: the benchmark 20-City Composite measure was up 9.3% year-over-year (YOY). All 20 markets posted gains on an unadjusted basis, though 14 showed YOY declines when...
by Brian Hague, CFA | Jun 10, 2014 | Strategy
A number of economists are presenting a pretty rosy outlook for the U.S. economy over the next several quarters. While I don’t disagree with the general positive direction of their forecasts, nor with the general contribution to those forecasts of their various...
